Serenity Spaw
Mobile Pet Salon
Frequently Asked Questions
Q: Why should my dog be bathed or groomed every 4 weeks? I thought frequent bathing is bad for their skin.
A: First only shampoo and conditioners specifically formulated for dogs should be used on your pet. Secondly, bathing removes dirt and debris, dander, urine, and saliva from their coat. Bathing gets rid of things dogs transport like pollen, mold, spores and other allergens, which won't go away with brushing. A technique we use called hydrotherapy can help to heal infected, itchy, inflamed skin. Regular bathing and brushing help remove dead hair, which will reduce the hair you see on your floor and in double-coated dog removing the undercoat (soft downy fur) it leaves room for new hair growth and keeps the skin healthier. And lastly, the most pleasant benefit is it makes them feel and smell good!
Frequent grooming gives you all the bath benefits! Keeping your pet in a maintained trim will not only be more manageable for you, but there is usually less brush out time and the use of our variable speed high-velocity drying will help keep an eye on skin and coat issues.
Q: Why don't you express anal glands?
A: Emptying the anal glands or sacs has long been considered to be a courtesy, but the downside is that pets were never meant to have those anal glands recurrently expressed. By repeated squeezing or "expressing", one can create trauma to this area which could have long-lasting effects. Our philosophy is that this procedure is best left to the experts (your vet). If we see anything out of the ordinary in this area, we will bring it to your attention.
Q: Do you pull ear hair?
A: We will only pull ear hair with approval from your veterinarian. We can either contact them with your permission or you can provide us with written documentation that states your pet's ears are healthy to have hair hand plucked. We have the equipment to shave the hair around the ear opening, creating a clean appearance.
Q: What is a healthy ear?
A: A healthy ear is one that is light pink and has no odor.
Q: How long will a grooming session take?
A: The first full grooming session typically takes between an hour and a half and two hours. It is especially important with puppies and geriatric dogs, to not rush the process. This time also allows Deb to evaluate the dog's skin and coat, access if the dog is suited to mobile grooming, perform the bath, fluff dry and hairstyle. Remember, your dog's comfort level and our stylist's safety are very important.
Q: Why can't I be with my pet while it's being groomed?
A: For liability reasons, our insurance company will not allow anyone other than employees in the grooming trailer.
Q: What is a Diamagroove™ Rotary Tool?
A: This is a unique electroplated diamond tool that is designed to stay cool, has reduced grinding vibration, will not catch in your dog's hair and leaves nails smoother than your standard sandpaper Dremel attachment. Curious about the Diamagroove™ Rotary Tool?